Business Process Management: Concepts, Techniques, and Applications is a comprehensive textbook that covers the theoretical foundations and practical applications of BPM. The book explores various BPM methodologies, such as Business Process Reengineering, Total Quality Management, and Six Sigma. It discusses the role of information technology in BPM and provides insights into process modeling, analysis, and optimization. With case studies and exercises, readers will develop a deep understanding of BPM concepts and learn how to apply them in different organizational contexts.
