This book provides a comprehensive overview of Business Process Management (BPM) concepts, techniques, and tools. It covers topics such as process modeling, process analysis, process redesign, and process automation. The book discusses various BPM methodologies and frameworks, including Six Sigma, Lean, and Agile, and provides practical guidance on how to apply them in different business contexts. It also explores the role of information systems in BPM and the integration of BPM with other management disciplines. With its practical approach and real-world examples, this book is a valuable resource for business professionals and practitioners interested in improving their organization's processes.
