This book offers a practical guide to Business Process Management (BPM), providing step-by-step instructions on how to identify, model, analyze, and improve business processes. It covers topics such as process mapping, process metrics, process optimization, and process automation. The book also discusses the importance of organizational change management and stakeholder engagement in BPM projects. With its focus on practicality and implementation, this book is a useful resource for business analysts, process owners, and project managers involved in BPM initiatives.
