Change Management: The People Side of Change, written by Jeffrey M. Hiatt and Timothy J. Creasey, provides a comprehensive guide to managing the people side of change. The book introduces the Prosci ADKAR Model, a research-based framework for understanding and managing individual change. It covers topics such as communication, sponsorship, resistance management, and employee engagement. Change Management: The People Side of Change offers practical tools and techniques for effectively leading people through change and achieving desired outcomes.
