If you're new to Business Process Management and want to understand the basics of process mapping, this book is for you. It provides a step-by-step guide to creating process maps, which are visual representations of how work is done within an organization. The book explains the importance of process mapping in identifying inefficiencies, bottlenecks, and opportunities for improvement. It covers different types of process maps, such as flowcharts, swimlane diagrams, and value stream maps. With practical examples and tips, this book will help you master the art of process mapping and enhance your BPM skills.
