In today's digital age, process innovation is crucial for organizations to stay competitive. This book explores how information technology can be used to reengineer work processes and achieve significant improvements in efficiency and effectiveness. It covers topics such as business process reengineering, workflow management systems, enterprise resource planning, and robotic process automation. The book also discusses the role of data analytics, artificial intelligence, and machine learning in process innovation. Whether you're an IT professional or a business leader, this book will provide you with valuable insights into leveraging technology for process improvement.
