This practical guide provides a step-by-step approach to improving business performance through Business Process Management (BPM). It covers the key principles and techniques of BPM, including process mapping, analysis, redesign, and automation. The book also discusses the role of BPM in driving organizational change and continuous improvement. It provides practical tips and best practices for implementing BPM initiatives and overcoming common challenges. With real-world examples and case studies, this book is a valuable resource for business managers, process owners, and improvement professionals.
