This book explores the concepts, techniques, and applications of Business Process Management (BPM) in the digital era. It covers the fundamental principles of BPM, including process modeling, analysis, redesign, and automation. The book also discusses the impact of digital technologies, such as artificial intelligence, robotic process automation, and internet of things, on BPM. It explores emerging trends and practices, such as intelligent process automation and adaptive case management. With practical examples and case studies, this book is a valuable resource for business professionals, IT managers, and digital transformation leaders.
